September 2007: Living at the Top

“The Luxury of Letting Go”

Sure, there’s a price to pay to have your Rembrandt packed and shipped with white gloves, and then installed among your art collection at your new home – at precisely the same height as in your former home. But it’s not the bottom line that sets Delivery Limited apart, says the company’s director of client relations. It’s the fine line between paying heavy-lifters to haul your goods and sleeping soundly because trusted crews are sweating the tiniest details, whether that means hanging a shining chandelier or handling a vintage wine collection.living_at_the_top

The company got its start by answering to the most selective clientele: interior designers. They trusted the company to handle deliveries of furniture purchases to their own demanding clients. The company’s reputation grew, as did its range of services.

“It’s the fine line between paying heavy-lifters to haul your goods and sleeping soundly because trusted crews are sweating the tiniest details”

Now, there’s no “normal day” in the life of the staff, according to Delivery Limited’s director of business development.

Many clients are “in transition,” she says. For instance, One client recently moved all her worldly possessions into the company’s climate-controlled storage facility because she’s spending a year aboard and sold her house before setting out.

Another was displaced by black mold.

Delivery Limited helped her transition her items to a special cleaners and then to their facility while contractors leveled her home.

Luckier clients simply want to skip the hassle of moving furnishings, art and antiques to a second or third home. While the family jets off to exotic locales, Delivery Limited steps in and handles it all. If the family finds more treasures while traveling, some of which are in need of repair or reupholstering, it’s no problem. Crews will receive the containers, inspect the contents, take digital photos of the condition, complete the fixes and then deliver the items.

“We like to say that we are unlimited in services, but limited in clients,”the company’s director of client relations says, “because not everyone would appreciate what we do. But people who are used to a high level of service in every aspect of their lives – they appreciate the difference.”

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